Our terms and conditions are detailed below:

Terms and conditions of Fireriskassessment.london and London Fire Risk Assessment Consultants (City Fire Training Ltd).

These are the terms and conditions for engaging the services of London Fire Risk Assessment Consultants, registered office Armoury House Armoury Road, West Bergholt, Colchester, Essex CO6 3JP. Company number 7006635, Registered in England and Wales. London Fire Risk Assessment Consultants is a trading style of City Fire Training Ltd.

A client may engage the services of fireriskassessment.london / London Fire Risk Assessment Consultants (LonFRAC) after contacting LonFRAC via email, telephone or in person. LonFRAC will prepare a quotation by email or  letter on the basis of the information provided by the client plus details for accessing our terms and conditions. The information supplied will be detailed in LonFRAC quotation email. The client must check the detail for accuracy. If the client accepts the quotation, they also agree the accuracy of the information supplied by them and accept LonFRAC terms and conditions detailed on the LonFRAC website. Payment for the fire risk assessment(s) must be made prior to any fire risk assessment being released by LonFRAC. Payment must be made no less than 28 days after receipt of the invoice. Failure to pay an invoice, the client agrees to pay a fee of not less than £500 + VAT plus any expenses incurred in appointing debt collecting agencies.

Cancellation by customer.

The customer may cancel their agreement with LonFRAC provided that they give written or telephone notice to LonFRAC 24 hours prior to the date of the fire risk assessment that has been arranged between the two parties.

Cancellation by Fireriskassessment.london / London Fire Risk Assessment Consultants (City Fire Training Ltd – (CFT Ltd))

LonFRAC – CFT Ltd reserve the right to withdraw from any fire risk assessment engagement contract if the premises condition / procedures etc is not as per the information supplied by the client during the original contact and quotation email. LonFRAC reserve the right to charge the client for any incidental expenses incurred prior to and up to cancellation of the contract by LonFRAC.


Limitation of liability

This condition sets out the entire financial liability of LonFRAC – CFT Ltd (including any liability for the acts or omissions of its officers, employees, agents and sub-contractors) to the Customer in respect of: (a)  any breach of the Contract;  (b)  any use made by the Customer of the Services or the Fire Risk Assessment materials or any part of them; and  (c)  any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract. All warranties, conditions and other terms implied by statute or common law are to the fullest extent permitted by law excluded from the Contract. Nothing in these conditions limits or excludes the liability of CFT Ltd for death or personal injury resulting from negligence or for any damage or liability incurred by the Customer as a result of fraud or fraudulent misrepresentation by CFT Ltd.

Subject to these conditions:

(a)  CFT Ltd shall not be liable for loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of use, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses; and

(b) CFT Ltds total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall be limited to the price paid for the Services.

 

GDPR

City Fire Training collects personal data from contractors and customers.

Contractor data

We collect names, addresses, email addresses, telephone numbers and bank details for payment purposes only. This data is destroyed six months after a contractor no longer provides services for City Fire Training Ltd.

Customer data

Personal data collected could include names, addresses, email addresses, telephone numbers and employer details. City Fire Training does not collect sensitive personal data.

We will never sell data and promise to keep all details safe and secure.

  • Fire training
    • Course attendee data is either supplied by an employer prior to training or is supplied directly by an individual on attendance of the course.
    • Course attendee names are deleted after training certificates have been issued unless specifically agreed with an organisation.
    • Names of persons on open courses are shared with our venue host Lewisham Southwark College (LSC) for student safeguarding.
  • Fire risk assessment
    • Fire risk assessment reports are kept for ten years.
  • Data shared with third party providers is secure under our assurance agreements

 

    • Online fire training
      • Payments are collected via Paypal or by invoice from City Fire Training Ltd
      • Online participants and their email address are kept securely on the Online training management system.
      • Managers of organisations who purchase bespoke or tailored online fire training can view the names of online participants.
    • Fire door surveys
      • No personal data is collected during this activity.
  • Fire emergency plans and fire evacuation procedures
    • No personal data is collected during this activity.